Privacy Policy – 89bf Data Practices

Section 1

Information We Collect

When you register or interact with the 89bf platform, we collect certain categories of personal information. This information is necessary to provide our services, comply with legal obligations, prevent fraud, and deliver a personalised experience to every player. We collect only what is required for these purposes and do not gather excessive data beyond what is reasonably necessary.

Registration & Identity Data

When you create a 89bf account, we collect the information you provide during the registration process. This includes your full legal name, date of birth, residential address in Bangladesh, mobile phone number, and email address. This data is used to verify your identity, protect your account, and ensure that you meet the 18+ eligibility requirement for using the platform.

Financial & Transaction Data

To process deposits and withdrawals, 89bf collects information about the payment methods you use, including your bKash mobile number, Nagad account identifier, Rocket wallet reference, Upay account details, or Visa/Mastercard card details (partial card numbers only — full card numbers are processed by the payment provider, not stored by 89bf). We also maintain a record of all deposit, withdrawal, bonus, and wagering transactions associated with your account.

Technical & Usage Data

When you access 89bf, our systems automatically collect certain technical information about your device and session. This includes your IP address, browser type and version, operating system, device type, screen resolution, referring URL, pages visited on 89bf.net, session duration, and clickstream data. This information is used for platform security, fraud detection, performance optimisation, and aggregate analytics.

KYC Verification Documents

As part of our Know Your Customer process, we may request and store copies of identity documents such as your Bangladesh National ID Card (NID), passport, or a recent utility bill or bank statement showing your current address. These documents are processed solely for the purpose of identity verification and are handled with the highest level of security and confidentiality.

Communications Data

If you contact 89bf support via live chat, email, or any other channel, we retain records of that communication. This includes the content of messages, the date and time of contact, and the resolution outcome. These records are kept to ensure service quality, resolve disputes, and train our support team.

Section 2

How We Use Your Data

89bf processes your personal data only for specified, legitimate purposes. We do not use your data in ways that are incompatible with the purposes for which it was originally collected. The primary purposes for which we use your personal data are set out below.

Purpose	Data Used	Legal Basis
Account registration & management	Name, DOB, email, mobile number, address	Contract performance
Processing deposits & withdrawals	Payment method details, transaction history	Contract performance
Identity & age verification (KYC)	NID / passport, address proof	Legal obligation
Fraud detection & platform security	IP address, device data, session logs	Legitimate interest
Responsible gaming monitoring	Deposit patterns, session length, wagering history	Legal obligation / legitimate interest
Customer support & dispute resolution	Communications records, account data	Contract performance / legitimate interest
Promotional communications (opt-in only)	Email, mobile number	Consent
Platform analytics & performance	Usage data, clickstream, device data	Legitimate interest

Where 89bf relies on your consent as the legal basis for processing — for example, sending promotional emails or SMS messages about bonuses, seasonal offers such as Eid promotions, or BPL cricket betting markets — you may withdraw that consent at any time by contacting our support team or updating your communication preferences within your account settings. Withdrawal of consent does not affect the lawfulness of any processing carried out before the withdrawal.

Section 3

Data Sharing & Third Parties

89bf does not sell, rent, or disclose your personal data to third parties for their independent commercial use. However, to operate the platform effectively, we work with a number of carefully selected service providers and are subject to certain legal disclosure obligations. The circumstances in which your data may be shared with third parties are described below.

Payment Processing Partners

To process deposits and withdrawals, 89bf shares the minimum necessary financial data with our payment processing partners, including bKash, Nagad, Rocket, Upay, Visa, and Mastercard network operators. These partners operate under their own privacy policies and are bound by contractual data protection obligations when handling data on our behalf. We share only what is required to complete your transaction.

Game Software Providers

The games available on 89bf are supplied by third-party software providers such as Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi. These providers may receive limited technical data (such as a session token or anonymised player identifier) to deliver game functionality. They do not receive your full personal profile, financial data, or contact details.

Legal & Regulatory Disclosures

89bf may be required to disclose personal data to law enforcement agencies, regulatory bodies, or courts of competent jurisdiction where we are legally compelled to do so. In such cases, we will disclose only the minimum information required by the applicable legal obligation and will, where permissible, notify you of the disclosure.

Anti-Fraud & Security Services

To protect the integrity of the platform and prevent financial crime, 89bf may share relevant data — such as IP addresses, device fingerprints, or transaction patterns — with specialist anti-fraud and cybersecurity service providers. All such providers are bound by strict confidentiality agreements and process data only on 89bf's instructions.

Section 4

Cookies & Tracking Technologies

89bf uses cookies and similar tracking technologies to ensure the platform functions correctly, to remember your preferences, and to gather anonymised analytics data that helps us improve the service. This section explains the types of cookies used and how you can manage them.

What Are Cookies?

Cookies are small text files placed on your device by a website when you visit it. They are widely used across the internet to make websites work efficiently, to remember user preferences, and to provide aggregate data to site operators. Cookies cannot execute code or deliver viruses, and they do not access other data on your device.

Types of Cookies Used by 89bf

• Strictly Necessary Cookies: These cookies are essential for the 89bf platform to function. They enable core features such as session management, login authentication, and secure payment processing. Without these cookies, the platform cannot operate. These cookies cannot be disabled.
• Functional Cookies: These cookies remember your preferences and personalisation choices, such as your preferred language settings or display options within your account. They improve your experience but are not essential for core functionality.
• Analytical Cookies: We use anonymised analytical cookies to understand how players navigate the 89bf platform, which pages are most visited, and where users encounter difficulties. This data is used in aggregate form to improve the platform and is not linked to individual identities.
• Security Cookies: These cookies support our fraud detection and platform security systems by helping to identify unusual patterns of behaviour that may indicate unauthorised account access or automated bot activity.

Managing Your Cookie Preferences

You may control non-essential cookies through your browser settings. Most modern browsers allow you to block or delete cookies via their privacy or security menus. Please note that disabling certain functional cookies may affect your experience on the 89bf platform. For guidance on managing cookies in your specific browser, consult your browser's help documentation. You may also contact our support team to request that your cookie preferences be updated on the platform side.

Section 5

Data Retention & Storage

89bf retains your personal data only for as long as is necessary to fulfil the purposes for which it was collected, or to comply with applicable legal, regulatory, or contractual obligations. The retention periods applicable to different categories of data are outlined below.

• Account and identity data is retained for the duration of your active account plus a minimum of five years following permanent account closure, in accordance with anti-money-laundering record-keeping requirements.
• Transaction and financial records are retained for a minimum of five years from the date of the transaction to satisfy financial compliance and audit obligations.
• KYC verification documents are retained for the period required by applicable law, typically five years following the end of the customer relationship.
• Customer support communications are retained for three years from the date of the interaction unless the subject matter relates to an unresolved dispute or legal matter, in which case they are kept until the matter is concluded.
• Technical and usage data (logs, IP addresses, device data) is retained for up to 24 months for security and fraud prevention purposes, after which it is anonymised or deleted.
• Marketing consent records are retained for the duration of your opt-in plus three years following any withdrawal of consent.

All personal data held by 89bf is stored on secure servers protected by access controls, encryption at rest, and regular security auditing. Where data is processed by third-party service providers, those providers are contractually required to maintain equivalent or higher standards of data security.

Section 6

Your Privacy Rights

As a player on the 89bf platform, you hold a number of rights in relation to your personal data. We are committed to honouring these rights promptly and transparently. To exercise any of the rights listed below, contact our support team via live chat or by emailing [email protected] from the email address registered to your 89bf account.

• Right of Access: You may request a copy of all personal data that 89bf holds about you. We will provide this in a structured, readable format within a reasonable timeframe.
• Right to Rectification: If any personal data held by 89bf is inaccurate or incomplete, you have the right to request that it be corrected. You can update basic account details directly from your account settings at any time.
• Right to Erasure: Subject to our legal retention obligations, you may request the deletion of your personal data after permanently closing your 89bf account. We will confirm the outcome of any erasure request in writing.
• Right to Restrict Processing: In certain circumstances, you may ask 89bf to pause the processing of your personal data while a dispute or correction request is being resolved.
• Right to Data Portability: You may request that we provide your personal data in a machine-readable format so that it can be transferred to another service provider, where technically feasible.
• Right to Object: You may object to the processing of your data where it is based on our legitimate interests. We will assess your objection and cease processing unless compelling legitimate grounds exist that override your interests.
• Right to Withdraw Consent: Where processing is based on your consent — such as receiving promotional communications — you may withdraw that consent at any time without affecting any prior processing.

Section 7

Data Security Measures

Protecting the security of your personal and financial data is a top priority for 89bf. We implement a comprehensive set of technical and organisational security measures designed to prevent unauthorised access, accidental loss, destruction, or disclosure of your data.

Technical Safeguards

• All data in transit between your device and 89bf servers is encrypted using TLS 1.2 or higher, enforced across the entire 89bf.net domain.
• Sensitive data stored in our databases — including identity documents and financial records — is encrypted at rest using industry-standard encryption algorithms.
• Player passwords are stored as salted cryptographic hashes and are never stored in plain text. 89bf support staff cannot view your password at any time.
• Access to player personal data within 89bf is restricted on a strict need-to-know basis. Staff members are granted only the minimum access level required to perform their role.
• Our platform undergoes regular penetration testing and vulnerability assessments conducted by independent security specialists.

Organisational Safeguards

• All 89bf staff who handle personal data are subject to confidentiality obligations and receive mandatory data protection training.
• We maintain an internal data breach response procedure. In the event of a data breach that poses a risk to players, we will notify affected individuals within a reasonable timeframe and take immediate remedial action.
• Third-party service providers who process data on 89bf's behalf are vetted for their security practices and bound by contractual data processing agreements.

While 89bf takes all reasonable precautions to safeguard your data, no internet-based platform can guarantee absolute security. We encourage all players to use a strong, unique password for their 89bf Login, to enable two-factor authentication, and to report any suspicious account activity to our support team immediately.

Section 8

Policy Updates & Contact

89bf reserves the right to update this Privacy Policy at any time to reflect changes in our data practices, legal obligations, or platform services. When material changes are made to this policy, we will notify registered players via the email address associated with their account prior to the changes taking effect. The "Last Updated" date at the top of this page will always reflect the date of the most recent revision.

We encourage all players to review this Privacy Policy periodically to stay informed about how 89bf collects and uses personal data. Continued use of the 89bf platform following the publication of an updated Privacy Policy constitutes your acknowledgement of the updated terms.

How to Contact Us About Privacy

If you have any questions, concerns, or requests relating to this Privacy Policy or to the personal data that 89bf holds about you, please contact our support team. You can reach us 24 hours a day, seven days a week, via live chat within the 89bf platform. Privacy-related enquiries are treated as a priority and are handled by staff with specific data protection responsibilities.

Email for privacy enquiries: [email protected]

When contacting us about a privacy matter, please include your registered account username and a clear description of your request so that we can locate your data and respond as efficiently as possible. We may need to verify your identity before processing any data access, rectification, or erasure request.